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Returns Policy


Returns
Our returns policy is valid for 14 days if you no longer wish to have the product. 
To be eligible for a return, your item must be in its original packaging, unused and in the same condition that you received it. To return a product we must also see proof of purchase.
If there is an error with your order please bring this to our attention within 7 days of receipt of your order.
To return a product please contact us and we will provide you with the address to post your items to. Please do not return to manufacture address on your product. 

Please be aware you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable, if you are returning more than one product or your product is worth over £50 we recommend that you track your return as we will not take responsibility for the parcel once you have sent it. 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
When your refund is approved it will be processed and a credit will automatically be given using your original method of payment, within a certain amount of days.
 
Exchanges 
We only exchange items if they are defective or damaged. If you need to exchange an item, send us an email babykinshop@hotmail.com and we will organize this for you.